Quality Assurance

All Advantage Healthcare workers are compliant with the Care Quality Commission (CQC), Care Standards Inspection Wales (CSIW) and the (SCSWIS) Social Care and Social Work Improvement Scotland. This ensures we only supply our clients with the highest quality agency workers at all times.

We undertake rigorous compliance procedures including:

Enhanced Criminal Records Bureau (CRB) checks.
Checks against the Safeguarding of Vulnerable Adults (SOVA) and Protection of Children Act (POCA) registers.
Two appropriate references, one of which must be the last or current employer.
Full working history.
Submission of complete immunisation records.
Annual checks with relevant registration bodies to ensure fitness to practice.

Every Advantage Healthcare worker is trained and inducted to the appropriate level and is required to undertake annual mandatory updates in:

Manual Handling.
Infection Control.
Basic Life Support.
Fire Safety.
Health and Safety (including COSHH and RIDDOR).
Protection of Vulnerable Adults and Children.

We encourage our workers to participate in NVQ Level 2 training. Our social care workers in domiciliary settings are also required to have up to date First Aid and Basic Food Hygiene training. Additional specialist training is also provided dependent on client needs.

Maintaining High Quality Standards

To ensure the standard of our agency workers remains consistently high, we require all workers to undertake supervision and appraisals at regular intervals and provide regular performance reviews. Each worker has an individual, annual training plan and undertakes regular annual health screening checks to ensure they are physically fit to work.

To find out more about our services, please contact your local branch, or call our central team on 0800 032 33 55.

Advantage Healthcare

Quality Assurance

Maintaining High Quality Standards

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